Outlook 2013 and Google Apps Sync

Installed Windows 8 and Office 2013 in a virtual machine yesterday – and I’m glad I chose to do it that way: it seems that the Google Apps sync tool isn’t working yet!

Issue One: the standard installer doesn’t work. “Please download and install the 64-bit version of Google Apps Sync”

If you search for the 64-bit installer you’ll find Google’s download page for the MSI file, but the standard link generates this error when trying to set things up. Not so helpful.

Issue Two: Failed to create profile.

After installing the 64-bit MSI and launching the tool manually, we still can’t create a new profile.

Interestingly, the import profile option is greyed out, so something is really not working there.

Hopefully Google addresses this soon, but in the meantime, stay with Office 2010 if you rely on this.

The only other option at this stage seems to be IMAP, which is fine for email but not other Outlook data.

UPDATE 9 June 2013: It’s now officially supported by Google. Tried it out last week and it works a treat on a clean installation.

The only difference to be aware of (that I’ve found) is that the screen that formerly asked for your username and password now only asks for your username, or email address. It then shoots you off in your broswer to Google, asking you to  authorise Outlook in much the same way as a 3rd party Twitter app requests authorisation. Authorise it, close the browser window and continue as previously.


Google Apps Outlook Sync – No Microsoft Outlook profiles have been created

Encountered this error during the week when trying to install Google Apps Outlook Sync for a client:

No Microsoft Outlook profiles have been created. In Microsoft Windows, click the Start button, and then click Control Panel. Click User Accounts, and then click Mail. Click Show Profiles, and then click Add.

Which of course, Google’s Sync tool should do automatically when you set it up. Continue reading

Snow Leopard Exchange Support

I’m holding my breath regarding Microsoft Exchange support in Apple’s new OS10.6 Snow Leopard.

You see, I dropped using my PC altogether about a week ago. Well, almost. I still have to remote into my server and use Outlook that’s installed there, as we rely on Exchange for our email and calendar.

Which is a bit of a nuisance, as any links clicked in the mail open up in IE on the server inside the Remote Desktop window. And saving attachments? Sheesh.

So apparently my copy of Exchange-supporting Appleness is being shipped on Friday.

I really hope it “cuts the mustard”. I’ll post my thoughts here once I’ve installed it!