NetOffice Revitalised

Some time ago, I had some plans for a revitalised version of NetOffice that got shelved due to staff shortages.

Well, we’re almost back to where we need to be and I’ve dusted off the folder ready to get back into it!

Will probably take a few weeks to get back up to speed. Will post again when we have something to show.

Top 8 Firefox Plugins

Just moved to a new computer, and it’s time to reinstall everything again!

Thought it might be a good time to list my favourite Firefox plugins so I can find them again…

  1. Web Developer
  2. ColorZilla
  3. MeasureIt
  4. Timestamp Converter
  5. Clear Cache Button
  6. View Source Chart
  7. del.icio.us
  8. ShowIP

Have I missed any good ones? I think that’s about it…

UPDATE

The del.icio.us plugin listed above is a new one that behaves a little differently. Actually, it hijacks your normal bookmarks toolbar! Here’s the original (better) one.

How to Lose a Customer for $12

It’s been a few months since I hired a movie from my local Video Ezy store. We’ve been collecting the Stargate SG-1 series on DVD and have been chipping away at those. Up to season 8 now, so we’re nearly done. I’ll be hiring a few movies once we’re done as I’ve got a bit of catching up to do!

But I won’t be going back to Video Ezy.

You see, I had a couple of late returns. Nothing major – 2 movies that were returned a day late. One day late.

Video Ezy Letter - thumbnailDidn’t think too much of it until I received a threatening letter from Video Ezy. Followed by a letter of demand from this mob called Entertainment Recoveries.

Now get this – it’s all over $12.

If new release movies are $6 each, in the month after we finish with our Stargates we would probably have spent $48 with them. That’s 4 times the amount of the late fees, in 1 month.

Now, for the sake of $12, I’ll never go back.

What business would permanently distance a customer over $12?

Think of it this way. Even if I only hire 2 movies per month (which is pretty conservative) that’s $156 in a year, or 13 times the amount of the late fee. Pretty good chance of hiring more than 2 movies a month, mind you.

I don’t understand the marketing logic behind this. Sure, if I hadn’t actually returned the movies I can understand the legal threats.

(And to top it off, I now have a $15 “Administrative Charge” as well. Give me a break!)

Video Ezy Letter - Excerpt

And I love this bit too – notice at the top of the excerpt above? I have a “Member Number”! I’m a member of Entertainment Recoveries now?